Performance
Compare monitoring with expected seasonal behaviour and recorded outages.
Solar panel servicing & inspection
Is your solar system performing as it should?
If generation has dropped or you are unsure about the condition of your system, FLO can review the evidence before recommending maintenance.
Tell us what is happening with your system. FLO will get back to you about the next step.
The answer you need
What maintenance does a solar PV system need?
Start with monitoring and records, then inspect accessible equipment, mounting, cabling, inverter condition and visible roof issues. Cleaning or testing should respond to evidence and safe access requirements.
The property-specific checks
How will FLO find the problem?
We use these details to work out what is practical, what needs more investigation and what the next step should be.
Condition
Inspect accessible modules, mounting, cabling, inverter, labels and protection.
Roof and access
Check safe access, roof condition and whether other maintenance affects the array.
The next step with FLO
Tell us what is happening. We'll work out what to check.
Describe the fault or performance issue first. FLO will discuss the appropriate checks and any proposed work with you before you decide.
Useful details to share
Ask FLO to call meSystem size and installation dateInverter make and modelMonitoring screenshots or export dataKnown alarms, roof work or damage
Asset and document review
Visual and operational observations
Safe testing agreed in scope
Prioritised corrective recommendations
Good to know
Questions you may have.
Do panels need annual cleaning?+
Not automatically. Soiling, roof pitch, local conditions, safe access and measured performance should determine whether cleaning is justified.
Why has generation fallen?+
Weather, shading changes, inverter outages, electrical faults and module or monitoring issues can all affect the result. Compare equivalent periods before diagnosing.
Can the roof be repaired around the array?+
Plan isolation, access, warranties and safe removal or reinstatement with competent parties before roof work begins.
What might change the recommendation?+
A short visit cannot guarantee future output or find every concealed defect. Roof work and high-level inspection need the right access plan and competent specialists.
Original guidance and sources +
Talk to FLO
Just have a question?
Have a question about an existing system? Tell FLO what is happening and we'll point you to the right next step.