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Air-conditioning servicing

Keep your air conditioning reliable and efficient.

FLO checks airflow, drainage, controls and operating history so you know what maintenance your system needs.

Tell us what is happening with your system. FLO will get back to you about the next step.

Scottish home with a discreet indoor air-conditioning unit and outdoor renewable equipment

The answer you need

What should planned air-conditioning maintenance cover?

The scope should address filters, coils, drains, accessible electrical and refrigerant condition, controls, alarms and records, with frequency matched to use and legal responsibilities.

The property-specific checks

How will FLO find the problem?

We use these details to work out what is practical, what needs more investigation and what the next step should be.

01

Air path

Inspect filters, coils, fans and obstructions affecting airflow and cleanliness.

02

Water path

Check condensate trays, drains and pumps for safe discharge and blockage risk.

03

System record

Review operation, alarms, refrigerant information and prior interventions.

The next step with FLO

Tell us what is happening. We'll work out what to check.

Describe the fault or performance issue first. FLO will discuss the appropriate checks and any proposed work with you before you decide.

Useful details to share
Equipment count, make and modelLocation and accessOperating hours and room usePrevious service date and known problems
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01

Agreed inspection and cleaning tasks

02

Operational observations

03

Required refrigerant and asset records

04

Repair and next-service recommendations

Good to know

Questions you may have.

How often should air conditioning be serviced?+

Frequency depends on use, environment, manufacturer requirements and regulatory duties. High-use or dusty locations may need more attention.

Does servicing include an energy inspection?+

Routine maintenance, refrigerant obligations and statutory air-conditioning inspections are different activities even when evidence overlaps.

Can users clean filters themselves?+

Follow the manufacturer instructions for normal user tasks and safe access. Deeper electrical or refrigerant work requires competent support.

What might change the recommendation?+

Maintenance does not guarantee that an undersized or poorly located system will meet the room load. Performance or design problems may require a separate assessment.

Original guidance and sources +
UK Government: Fluorinated gas guidance for users, producers and traders Scottish Government: Building standards: air-conditioning continuing requirements

Talk to FLO

Just have a question?

Have a question about an existing system? Tell FLO what is happening and we'll point you to the right next step.