Data boundaries
Identify what each meter or app measures and whether intervals and time zones align.
Solar monitoring & optimisation
Understand what your solar system is really producing.
Your monitoring app only tells part of the story. FLO can help separate normal seasonal changes from problems worth investigating.
Tell us what is happening with your system. FLO will get back to you about the next step.
The answer you need
What should solar monitoring help you decide?
It should show whether the system is available, whether output broadly matches conditions, how much energy is used on site or exported and whether control changes could improve value.
The property-specific checks
How will FLO find the problem?
We use these details to work out what is practical, what needs more investigation and what the next step should be.
Fair comparison
Compare weather, season, occupancy and downtime before calling a variance a fault.
Actionable use
Move suitable flexible loads without creating comfort, safety or operational problems.
The next step with FLO
Tell us what is happening. We'll work out what to check.
Describe the fault or performance issue first. FLO will discuss the appropriate checks and any proposed work with you before you decide.
Useful details to share
Ask FLO to call meMonitoring platform and accessElectricity bills and export statementsKnown outages or system changesHeat pump, EV or battery schedules
Meter and platform map
Generation, import and export baseline
Exception and alert thresholds
Practical load-shifting or investigation actions
Good to know
Questions you may have.
Why do the inverter and bill show different figures?+
They measure different boundaries. Inverter generation, site import, export and battery movement need a clear meter map before totals are compared.
Should appliances run only when solar is high?+
Shift flexible loads where practical, but retain safety, comfort and operational priorities. Some battery or tariff strategies may favour different timing.
How often should data be reviewed?+
Alerts can flag outages promptly, while monthly and seasonal reviews are more useful for trends than reacting to individual cloudy days.
What might change the recommendation?+
Monitoring data is only as reliable as its meters, configuration and communications. An app total should be reconciled before it is used for warranty or savings claims.
Original guidance and sources +
Talk to FLO
Just have a question?
Have a question about an existing system? Tell FLO what is happening and we'll point you to the right next step.